Red Bag Benefits

Shopping with us just got even more rewarding!

The more you buy from us throughout the year, the larger your personal discount becomes. Continue shopping with MALTASHOPPER for all your home decor needs, and see your savings grow.

How does it work?

We reward our members based on their spending over a rolling 365-day period. As you spend more, you advance through our membership tiers and unlock greater benefits.

Welcome to our benefits program – the more you spend, the bigger your discounts!

  • SHOPPER LEVEL

    SAVE 5% on all you buy at CASASHOP in St. Venera

  • BRONZE LEVEL

    SAVE 5% on purchases on maltashopper.com

    SAVE 10% on all you buy at CASASHOP in St. Venera

    Free standard delivery for orders above €500

    Free residential telephone service by Vanilla Telecoms

    Earned with total spending between €2,500 and €6,999*

  • SILVER LEVEL

    SAVE 7% on purchases on maltashopper.com

    SAVE 15% on all you buy at CASASHOP in St. Venera

    Free standard delivery for orders above €500

    Free business telephone service for 1 year powered by Vanilla Telecoms

    Earned with total spending between €7,000 and €9,999*

  • GOLD LEVEL

    SAVE 10% on purchases on maltashopper.com

    SAVE 20% on all you buy at CASASHOP in St. Venera

    Free standard delivery for orders above €500

    Free business telephone service & PBX for 1 year powered by Vanilla Telecoms

    Earned with total spending of €10,000 or more*

Important notes:

  • The benefits start to apply AFTER you pay for the order that puts you in the relevant tier.
  • Discounts are not cumulative. The more you purchase within 365 days, the bigger your personal discount becomes.
  • If you cancel any orders, you may lose your status depending on the value of your remaining valid, uncanceled orders.
  • At the end of your yearly membership, your spending over the past 12 months is reviewed. If it meets the required threshold, you keep your current tier; otherwise, you'll be downgraded to a tier that matches your spending.

Loyalty Program Overview

Membership Tiers:

1. Shopper Tier
Eligibility: Automatically enrolled upon creating an account.
Benefits: 5% discount at CASASHOP in Santa Venera.

2. Bronze Tier
 Eligibility: Spend €2,500 over the past 365 days.
Membership Duration: 365 days from the date of upgrade.
Benefits:

- 5% discount on purchases on maltashopper.com

- 10% discount on all you buy at CASASHOP in Santa Venera

- Free standard delivery for orders above €500

- Free residential telephone service by Vanilla Telecoms

3. Silver Tier
Eligibility: Spend €7,000 over the past 365 days.
Membership Duration: 365 days from the date of upgrade.
Benefits:

- 7% discount on purchases on maltashopper.com

- 15% discount on all you buy at CASASHOP in Santa Venera

- Free standard delivery for orders above €500

- Free business telephone service for 1 year powered by Vanilla Telecoms

4. Gold Tier
Eligibility: Spend €10,000 over the past 365 days.
Membership Duration: 365 days from the date of upgrade.
Benefits:

- 10% discount on purchases on maltashopper.com

- 20% discount on all you buy at CASASHOP in Santa Venera

- Free standard delivery for orders above €500

- Free business telephone service & PBX for 1 year powered by Vanilla Telecoms

Tier Advancement Automatic Upgrade:

-You can be upgraded to a higher tier at any time by meeting the spending requirements within any rolling 365-day period.
  - Upgrades are effective immediately and start a new 365 days membership period from the date of the upgrade. Rolling Spending Calculation:
 - Spending is evaluated daily based on your spending over the previous 365 days.
 - This means you can qualify for an upgrade at any time your spending meets the threshold.

Tier Maintenance and Downgrades:

Tier Security:
  - Once you achieve a tier, you retain that status for a full 365 days period, regardless of any decrease in spending during that year.

Downgrade Policy:
  - Evaluation at Membership Renewal:
    - At the end of your year tier membership, your spending over the past 365 days is assessed.
  - Determining Your Tier for the Next Year:
    - If your spending meets or exceeds the threshold for your current tier, you retain that tier for another 365 days.
    - If your spending falls below your current tier’s threshold, you will be downgraded to the tier that corresponds to your actual spending.
  - No Mid-Year Downgrades:
    - Downgrades can only occur at the end of your current 365 days membership period.

If you have any questions or need further clarification, please don’t hesitate to contact our customer service team.

Example Scenario

1. Starting Out:
   - You create an account and are enrolled in the Shopper Tier.

2. Upgrading to Bronze:
   - After spending €2,500 over any rolling 365-day period, you are upgraded to Bronze Tier.
   - Your Bronze Tier membership lasts for 365 days from the upgrade date.

3. Upgrading to Silver:
   - Six months into your Bronze Tier, your spending over the past 365 days reaches €7,000.
   - You are upgraded to Silver Tier, starting a new 365 days membership from the date of the upgrade.

4. Upgrading to Gold:
   - Eight months into your Silver Tier, your spending over the past 365 days reaches €10,000.
   - You are upgraded to Gold Tier, starting a new 365 days membership from the date of the upgrade.

5. Maintaining Gold Tier:
   - During your Gold Tier membership year, you retain your status even if your spending falls below €10,000.

6. End of Membership Year Evaluation:
   - At the end of your Gold Tier year, your spending over the past 365 days is evaluated:
     - If you’ve spent €10,000 or more: You retain Gold Tier for another year.
     - If you’ve spent between €7,000 and €9,999: You are downgraded to Silver Tier.
     - If you’ve spent between €2,500 and €6,999: You are downgraded to Bronze Tier.
     - If you’ve spent less than €2,500: You return to Shopper Tier.